Shared Support Inbox

One inbox for support emails, with every reply and who handled it.

Runs on FreeScout

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₦7,000.00 /month
Billed monthly. Pay yearly and save 3%.
On SCPL's shared system: internet included, no separate charge. Plus 7.5% VAT at checkout.
Size: Starter
Billing period

Where it runs

Lagos (Nigeria 2). Your data stays in Nigeria.

Starter runs on a system SCPL shares between small businesses, each with its own app, database and web address kept apart. It doesn't include administrator access, Always-On or encryption with your own key, and it runs in Lagos (Nigeria 2). Move up to your own system any time; everything comes with you.

Network name

The system's name on its network, e.g. web1. Left blank, it is "scpl".

The software names in this product are trademarks of their owners. SCPL Cloud is an independent hosting provider, not their owner or an official partner.

Must it keep running if a whole datacentre fails? FreeScout Shared Inbox, High Availability (2 locations) runs in both Lagos datacentres, with your data saved in both, and we switch you over if one fails.

About this item

What it’s used for

Answering your customers' support emails as a team from one shared inbox, without missed or double replies.

Why businesses choose it

  • A Help Scout-style inbox with no per-user fees
  • Unlimited users and mailboxes
  • Light enough for the smallest system

What you get

FreeScout, the open-source shared inbox and help desk. Connect your support email addresses and your team answers customers from one place, with assignments, notes, saved replies and collision detection so two people never reply to the same message. Light, fast and set up with an admin account.

What's included

  • Shared inbox for your support email addresses
  • Assign conversations, add private notes
  • Saved replies and collision detection
  • Unlimited users and mailboxes
  • Mobile-friendly

Good for

  • Small teams answering customer email
  • Replacing a shared Gmail inbox
  • Replacing Help Scout

Sizes and prices

SizeSpecsPer month
StarterStarter₦7,000.00
Starter1 processor · 2 GB memory · 40 GB storage₦21,645.00
Standard2 processors · 4 GB memory · 80 GB storage₦39,690.00
Business4 processors · 8 GB memory · 160 GB storage₦75,780.00
Performance8 processors · 16 GB memory · 320 GB storage₦147,961.00
Enterprise16 processors · 32 GB memory · 640 GB storage₦292,321.00

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