IT Help Desk and Equipment Register | SCPL Cloud

About this item

What it’s used for

Running your IT help desk and keeping an inventory of every device, licence and contract, with ITIL processes for incidents, problems and changes.

Why businesses choose it

A full ITSM suite with no per-agent licence fees
Help desk and asset inventory in one place
Mature and widely used, with a large community

What you get

GLPI 11, the open-source IT service management (ITSM) suite used by thousands of organisations. Run your IT help desk with tickets, SLAs and a self-service portal, keep an inventory of every computer, phone, licence and contract, and follow ITIL processes for incidents, problems and changes. The database and admin account are set up for you, and the default demo accounts are switched off.

What's included

GLPI 11 with its database set up
Tickets, SLAs and a self-service portal
Inventory of computers, licences and contracts
ITIL incidents, problems and changes
Default demo accounts switched off

Good for

IT departments supporting staff
Keeping track of IT assets and licences
Managed service providers

Sizes and prices

Size	Specs	Per month
Starter	Starter	₦7,000.00
Standard	2 processors · 4 GB memory · 80 GB storage	₦39,690.00
Business	4 processors · 8 GB memory · 160 GB storage	₦75,780.00
Performance	8 processors · 16 GB memory · 320 GB storage	₦147,961.00
Enterprise	16 processors · 32 GB memory · 640 GB storage	₦292,321.00

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